FAQ
Solariums, Tanning beds & Red Light Therapy Sunbeds.
FAQs
Are solarium beds legal?
The bans in various states in Australia are only for Commercial solariums.
Does this work on a normal power point?
How much power do these beds use?
To allow our beds to be more Green Friendly and Energy-Efficient, we use the most energy-efficient ballast on the market today. Below is a sample of what each Tanning session will cost you(based on National Average of .10 per KwH).
Model | Volatage | Cost Per Session |
Classic Canopy | 240v | <2c |
Premium Canopy | 240v | <2c |
Classic Bed | 240v | <3c |
Pemium Bed | 240v | <3c |
LED Bed | 240v | <2c |
Stand-Up | 240v | <4c |
Which type of solarium bed should I get?
How long will it take for my order to arrive?
In-stock items are typically delivered to your door within 2-10 business days for metro areas. Country and regional locations may require additional time.
The transport company should contact you 24 hours prior to arrival to insure somebody is available to receive the goods.
Once your order has been dispatched, you will receive a confirmation email with tracking info.
Please contact us if you require same-day or express delivery. SHIPPING/DELIVERY T&C`s
Does my order require assembly?
All orders are delivered in boxes to fit through doorways and to prevent any damage during Transport. Your new Sunbed will be delivered 98% Pre-assembled and will only take minutes to put together – No specialty tools required! Please let us know if you require our assembly service.
How long should globes last before I change them?
While most of our tanning lamps last approximately 700 hours, to ensure maximum benefits and performance, it is recommended that globes be changed at around 500-600 hours. Please see Globes
What if I need service or parts?
We stock all spare parts for our products and can usually dispatch within 24 hours of ordering. See Spare Parts
Our qualified team of Technicians are available across Australia and we offer dedicated Technical support online for your peace of mind.
How long is the warranty?
Valid for a period of 12 or 24 months. This warranty covers FREE replacement components excluding transportation charges and labour. A full copy of the warranty is included with your goods.
CONTACT US
We are here to help. Contact us now for any extra details or questions you may need in purchasing your perfect tanning bed.
