FAQ

Solariums, Tanning beds & Red Light Therapy Sunbeds.

FAQs

Please see the list of answers to some FAQs. If you don’t see your answer here please send your question to our friendly staff at [email protected]

Are solarium beds legal?

It is 100% legal to own and use a tanning bed for personal use only.

The bans in various states in Australia are only for Commercial solariums.

Does this work on a normal power point?

Our beds plug straight into a normal power point on your wall; and uses a traditional 240V Australian power point. Simply plug and play!

How much power do these beds use?

To allow our beds to be more Green Friendly and Energy-Efficient, we use the most energy-efficient ballast on the market today. Below is a sample of what each Tanning session will cost you(based on National Average of .10 per KwH).

Model	Volatage	Cost Per Session
Classic Canopy	240v	<2c
Premium Canopy	240v	<2c
Classic Bed	240v	<3c
Pemium Bed	240v	<3c
LED Bed	240v	<2c
Stand-Up	240v	<4c

Which type of solarium bed should I get?

When Purchasing you should always consider how much space you have and how much you want to spend. Dont ever buy second hand beds just because its cheap. Usually parts (if they are still manufactured) and repairs will end up costing you much more than you saved on the purchase price.

How long will it take for my order to arrive?

In-stock items are typically delivered to your door within 2-7 business days Australia-wide.

The transport company should call you 24 hours prior to arrival to insure somebody is available to receive the goods.

Once your order has been dispatched, you will receive a confirmation email with tracking info.

Please contact us if you require same-day or express delivery. SHIPPING/DELIVERY T&C`s

Does my order require assembly?

All orders are delivered in boxes to fit through doorways and to prevent any damage during Transport. Your new tanning bed will be delivered 98% assembled and will only take minutes to put together – No specialty tools required!

How long should globes last before I change them?

While most of our tanning lamps last approximately 700 hours, to ensure maximum benefits and performance, it is recommended that globes be changed at around 500-600 hours. Please see Globes

What if I need service or parts?

We stock all spare parts for our products and can usually dispatch within 24 hours of ordering. See Spare Parts

Our qualified team of Technicians are available across Australia and we offer dedicated Technical support online for your peace of mind.

How long is the warranty?

Valid for a period of 12 or 24 months. This warranty covers FREE replacement components excluding transportation charges and labour. A full copy of the warranty is included with your goods.

We are here to help. Contact us now for any extra details or questions you may need in purchasing your perfect tanning bed.